Integrate field and office with RazorSync software and app for IT and computer services.
Estimating - Credit Card Payments - Scheduling - Tracking - Invoicing - QuickBooks
Give us a free try and see why RazorSync is rated #1!
Utilizing computer repair service software helps you schedule, create work orders, capture customer data and history, approved added costs in the field and instantly share with the entire team. Improve communication from the ground up to eliminate dropped jobs, truck rolls and ensure field technicians have everything they need from equipment to paperwork in order to complete the job on time while providing exceptional customer service.
Field techs or project managers can create a repair or service quote on-site, receive approval for added costs then email, print or post the work order to the customer portal with our computer service work order software.
Once the job is completed field techs are able to capture customer signatures and take card payments on site. The computer service billing software automatically syncs with QuickBooks and notifies the office team.
Project managers create detailed work orders which include all of the information for field techs including necessary equipment, paperwork, a point of contact and more.
Dispatching and scheduling has never been easier! Stop using Outlook to schedule, view projects weeks in advance in a friendly, color-coded layout and dispatch techs in the field using by viewing their real-time location.
Field technicians are able to see where they are scheduled to be weeks in advance, clock-in, clock-out records right in the app which make payroll and billing a breeze.
Give customers the freedom on where they can access and create service requests, view the status of a job and manage payments all within our field service management app.
Experience first hand RazorSync's powerful suite of features and full customer support for your IT or computer repair service. We invite you to join us for a free trial of our software and app.
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Need more information before you start your free trial? Join a live demonstration and have the chance to ask questions about how RazorSync will help your IT or computer repair service operation flourish. Or, visit our video library. There you can watch a full demonstration or select videos on service items, scheduling, notes, location tracking and other features.