Summer is here, and with that comes an influx of field service appointments – especially for HVAC businesses. As more jobs start flowing in, there’s no better time than the present to reevaluate how you plan to handle this busy season. Are your processes outdated and therefore no longer efficient? Are you still manually scheduling jobs? Are you drowning in paperwork at the end of each day?
RazorSync’s award-winning field service software includes HVAC dispatch software to help you and your technicians run an efficient and successful business.
What You Need to Know About HVAC Dispatch Software
View Jobs & Technicians on a Map
RazorSync’s dispatching software offers a color-coded map to ensure that the right technician is always sent to the right location. By easily changing your view to see the day, week or month at a glance, this feature allows you to assign jobs and schedule appointments while ensuring everyone is well-connected throughout the day.
Route Optimization & GPS Tracking
Are you sure your technicians are taking the best route to get to their jobs? Getting stuck in traffic and being late for an appointment typically translates to losing time and money. With RazorSync’s GPS tracking and route optimization, you can fine-tune arrival times and keep track of where your technicians are and where their jobs are located.
View Customer Records from the Job Site
While traveling between job sites, your team can easily access customer records including driving directions, customer history, estimates, notes and more. By giving your technicians access to valuable job information, you’ll be able to cut down on time wasted and money spent doing paperwork behind the desk.
Staying “In Sync” with Your Team
Easily log into RazorSync on your mobile device, tablet or desktop computer to check up on jobs. Whether you are a technician, customer service representative or an administrative employee, everyone is able to look at the same information regarding job details with our HVAC dispatch software. This will help eliminate any confusion between you and your team, along with any frustration experienced by your customers.
Investing in HVAC dispatch software allows you to set up your business and your employees for success. RazorSync saves you time and money by ensuring your technicians are where they need to be, along with making sure your team and your customers are on the same page.
Not only does our HVAC dispatch software improve job response times, but RazorSync’s expert software streamlines all aspects of your business operations. Here are just a few other features we are proud to offer:
- Job Scheduling & Dispatching
- Estimating & Invoicing
- Quickbooks Integration
- Inventory Management
- Record Keeping
- Customer Portal