Top 5 Qualities to Look for in an IT Technician
When you’re ready to expand your IT company, identifying the best candidates who fit your brand and offer the most value to your team and...
Aug 16, 2019
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When you’re ready to expand your IT company, identifying the best candidates who fit your brand and offer the most value to your team and customers isn’t always so seamless. To help you recruit the best individuals to your growing team, here are 5 essential qualities to look for in an IT Technician.
5 Best Qualities Every IT Tech Needs
- Passion for Technology
Technology is an ever-evolving industry. Hiring an IT technician who stays current with cutting-edge tools and advances in the field is essential to staying competitive. A passion for learning ensures your tech will also find creative ways to solve problems, as well as bring more insight and outside perspectives to enhance your company’s field offerings.
Most computer problems result from overlooked errors. IT technicians who have an innate ability to keep a close eye on every detail ensures you avoid tiny errors that lead to major issues down the road.
Having self-motivation makes IT technicians more dependable, punctual, and able to manage more responsibility in order to support the team and keep customers safeguarded against hacks and other potential risks.
- Problem-Solving Skills
One of the best qualities of an IT tech is the ability to look at every situation with a solution-oriented attitude. This allows the individual to find creative ways to fix issues and ensure that each job gets completed to the highest level of quality.
- Communication Skills
Since it’s likely your techs will be interacting with customers on a daily basis, having excellent listening and verbal communication skills is key to keeping clients happy and coming back. For example, a tech should be able to inform your clients of what the issue is, while listening to their concerns and helping them understand the best steps forward.
Expand Your IT Company by Partnering with RazorSync
If you’re ready to expand your IT company, partner with RazorSync to keep your techs empowered and connected with our field service app. Schedule a free live demo with us today!