Did you know that 54% of field service technicians say the hardest part of their job is the pre-visit review of service history? With a job scheduling software, you can help make sure your technicians are well versed in the service call they are attending.
Through automation, integrations and cost-cutting measures, a job scheduling software is critical for implementing an efficient workflow. RazorSync’s job scheduling software can help give your team the time and tools to run your business smoothly. Take a look at these 4 ways a job scheduling software could benefit your business.
As a field service industry professional, you probably know how stressful your daily workflow can be. By giving your team the right tools, you ensure your technicians are well-equipped to service your customers.
A field service software gives your technicians the mobility needed to complete administrative work in record time without having to travel back to the office.
Additionally, they will now have the access they need to customer records and service history. With this information at their fingertips, they’re able to update and input information quickly and easily, thus streamlining your workflow processes and your business growth goals.
2. Technician Efficiency
With a job scheduling software, you can assign and reassign technicians to service calls at any point in the day. You no longer need to worry about communicating those changes either, since technicians can view scheduling notifications immediately via text or email.
With a scheduling software, businesses can track dispatch time and optimize routes to job sites as well. This reduces gas expenses, and frees up space in your team’s day to serve new customers- helping to grow your business!
3. Strengthens Teamwork
Another benefit to using a robust scheduling system in your daily routine is that it strengthens teamwork. Your front office can assign tasks to multiple technicians and communicate instructions on how they will handle a call together.
These types of tasks allow employees to work together, communicate thoughts and ideas, and motivate each other. With a job scheduling software, teamwork and company morale can improve as you have everything you need right at your fingertips. Rather than becoming overwhelmed, let the benefits of using a scheduling system in your business pave the way to success.
4. Customer Satisfaction
Using a job scheduling software like RazorSync is a great way to increase customer satisfaction. Not only will your technicians have all the information they need about the clients they are serving, RazorSync offers a customer portal as well. This is where, your customers can request appointments, view job records, and see past payments and invoices.
Making sure your current customers are happy ensures that future customers will be happy as well. And remember, happy customers recommend their favorite businesses to their friends!Ready to run your business more efficiently with the industry’s #1-rated job scheduling software? Try RazorSync free for 14 days to get started! For more information, contact one of our pros to learn more.