How does a free trial work?
Your Free trial provides you with a full version of RazorSync (Enterprise Package) and the only limitation will be an inability to process credit card payments. This requires applying for Merchant Services through RazorSync. Otherwise, you get the full experience of the depth and breadth of the RazorSync Software and Mobile app, so you know exactly what you’re getting when you become a RazorSync customer.
Do I need to pay for a year upfront?
Yes and No. You are welcome to pay month-to-month, however, you’ll receive a 15% discount off of the monthly package rates when you pay annually.
Are there any separate add-on fees?
Yes. RazorSync customers can optionally add additional features like; QuickBooks Desktop or Online Sync, Advanced Reporting, Route Optimization or Inventory Management. Depending on the package, some of these add-on features are included at no additional cost. See ‘Additional Features’ for monthly costs per package or consider discussing your specific needs with one of our RazorSync Account Executives who are ready to answer any questions you may have.
Do I need to buy the Activation Program?
Yes. All new RazorSync customers purchase Activation to ensure they get started on the right foot with their new field service management efforts. RazorSync is much more than just using a bunch of software features to get the job done; it’s about transforming your service business to be more efficient, customer-centric, and profitable. It’s much easier with the RazorSync Activation Program, and with the personal 1-on-1 support of our Customer Success Representatives.
What is meant by “User”?
A User is any person who uses your RazorSync software. Moreover, “encourage” each of your Users to log into RazorSync on multiple devices (e.g. their computer, phone and tablet) but each will only count as 1 User. Each of our Packages are ‘right-sized’ to include a specific set # of Users however you can optionally add Users beyond the number included.
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